Pottery Barn Kids in New York, NY Closed now

Reviews about Pottery Barn Kids

• ★ ☆ ☆ ☆ ☆

  January 04, 2020, by S K P
  Horrible and incompetent staff who have absolutely no idea what they're doing. I bought almost everything for my newborn from this store starting from a crib to a dresser, but they messed up my registry by not updating it AT ALL. I ended up with so many redundant items including monogrammed items which could not be returned. But after half a year, my registry still shows that these haven't been purchased. Also a $200 mirror was backordered and was supposed to be shipped later, but then I realized it hadn't been sent for 6 months. Called the store and a rude woman answers, and she keeps cutting off while I'm talking. And guess what, they cannot verify if it had been shipped because the registry is not updated! Just order online and don't buy from this store. It will give you a headache.