Pottery Barn in New York, NY Open now

★ ☆ ☆ ☆ ☆ (1 / 5) based on 2 reviews. Add review

Contact Information

1965 Broadway, New York, NY 10023
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+1 212-579-8477

★ ☆ ☆ ☆ ☆

January 28, 2020, by Amanda Kelly

If I could give zero stars I would. I tried calling to speak with someone about an order that was incorrect and was hung up on after I asked to speak with a manager. I was told they were too busy and then they proceeded to hang up on me. Every time I go into this store it’s a terrible customer service experience. Will never shop here again and suggest you find somewhere else to shop, as well.
★ ☆ ☆ ☆ ☆

December 21, 2019, by Massielle Morales

Awful customer service! After waiting a very long time for a pillow in a store that was not very busy, the manager seemed upset I was using a coupon code.

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